1 billion active users
42,000,000,000 messages per day!
With more than 1 billion users, WhatsApp is the leading communication channel in today’s society. Take advantage of its enormous reach, boost your online sales and optimise your service processes. Create a new service channel close to your target audience.
One agent panel for all channels
Chat agents use a central agent panel to handle all channels: sales chat, service chat, video chat, WhatsApp, Facebook Messenger and requests through mobile apps or from marketing campaigns.
About optimise-it GmbH
optimise-it GmbH has spent more than 15 years developing highly dynamic enterprise-level chat and messaging platforms. optimise-it released the first professional WhatsApp solution on the European market. The innovative WhatsApp service allows companies to implement efficient customer communication as part of their contact centre processes. The Hamburg firm’s chat services are used by leading industry giants such as Deutsche Bahn, Roller, AIDA Cruises, ERGO Direkt Versicherungen, BASF, innogy and Schweizerische Bundesbahnen (SBB).