WhatsApp for Business

We can show you how to properly integrate WhatsApp into your customer service and sales processes!
The WhatsApp solution by optimise-it represents privacy-compliant customer communication.

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Customer Experience

Improve customer retention and satisfaction through personal communication on equal footing.

Young Audiences

Reach new, young audiences in the context of their interests with WhatsApp.

Any Location

Reach new and existing customers at the right moment, anywhere & in real time.

1 billion active users

42,000,000,000 messages per day!

With more than 1 billion users, WhatsApp is the leading communication channel in today’s society. Take advantage of its enormous reach, boost your online sales and optimise your service processes. Create a new service channel close to your target audience.

Discover benefits

One agent panel for all channels

Chat agents use a central agent panel to handle all channels: sales chat, service chat, video chat, WhatsApp, Facebook Messenger and requests through mobile apps or from marketing campaigns.

About optimise-it GmbH

optimise-it GmbH has spent more than 15 years developing highly dynamic enterprise-level chat and messaging platforms. optimise-it released the first professional WhatsApp solution on the European market. The innovative WhatsApp service allows companies to implement efficient customer communication as part of their contact centre processes. The Hamburg firm’s chat services are used by leading industry giants such as Deutsche Bahn, Roller, AIDA Cruises, ERGO Direkt Versicherungen, BASF, innogy and Schweizerische Bundesbahnen (SBB).

Selected References

Discover all features of the Realperson® Chat Suite