Live chat experts since 2002

We work with our clients to determine what KPIs are important, help them to build an efficient chat team, and remain on hand day to day so that together we can make live chat a success. As an optimise-it customer, you have the option of a dedicated service manager to help you achieve more commercial success through chat. Our service managers have many years of experience in best-practice chat projects and guarantee optimum chat services and operations. optimise-it assists customers in creating the best live chat experiences for their own customers!