Services
With our expertise, we will make your chat project a success
There are many ways in which live chat can be used even more successfully in digital customer communication. Every chat project is also unique, and changes over time.
This is why we support our customers on their journey and shape the future of customer communication together as partners.
When a project has been set up, the work is still far from over! Every chat that is conducted adds to the data basis that our experts, together with our customers, use to further optimise the success of the Realperson® Chat Suite.
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Chat Lab
Experienced and successful chat agents for your customer communication
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Service Management
Advice based on a success-oriented analysis of the chat project
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Project management
Assistance with implementing a complex chat project
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Customisation
Tailored adaptations to the Realperson® Chat Suite
Services can be added as needed, for example during a pilot phase, or on a long-term basis. We also offer training on managing chat projects and conducting successful chats! Please don’t hesitate to get in touch and find out how we can help you on your way to the best possible customer communication.