WhatsApp for companies
Integrate WhatsApp efficiently into customer service and sales processes
Increase customer loyalty and satisfaction through personal communication at eye level
Young target groups
Achieve new and young target groups around your interests with WhatsApp
Reach new and existing customers at the right time, location-independent and in real time
1,5 billion active users
With more than 1.5 billion users, WhatsApp is the leading communications channel of today’s society. Benefit from the enormous range, increase online sales and optimize your service processes. With WhatsApp you create a new advisory and service channel in the personal environment of your target group.
One Agent panel for all channels
Through a central, browser-based frontend, the chat agent serves all channels: sales chat, service chat, video chat, WhatsApp, Facebook Messenger, mobile app chats, and marketing campaigns.
Privacy-compliant through WhatsApp2Chat
A chat with sensitive customer information can be submitted at any time in an SSL-encrypted and GDPR-compliant live chat
Intelligent routing of chats
Depending on availability, channel, group, department and agents
Pictures, videos, smilies, locations, voice messages
Messages outside the service hours are collected and answered the next business day
All features and integrations of Realperson® available
2nd-Level-Support, WhatsApp2Chat, connection to ACD, CRM, knowledge management, HelpDesk, etc.