Realperson® Video Chat

Personal communication via video chat

Barrier free

For using video chat, no download or Plug-In is necessary

Available on all browsers

Thanks to modern technology, all browsers are supported

Flexible

Flexible control of text and video chat based on need and availability

Professional, interactive and uncomplicated thanks to WebRTC

Realperson® Video Chat is supported by all modern browsers thanks to state-of-the-art WebRTC technology. For older browsers, a fallback is integrated.



Example: Video chat for age and person verification

  1. In the video chat, the customer looks into the camera and keeps his ID next to it.
  2. The agent decides if it is the person.
  3. The agent verifies the authenticity of the ID (security markings, holographic markings).
  4. The agent checks the age of the customer. If everything matches, the verification is successful and the agent marks the customer as verified.

Benefits