Realperson® Screen Sharing
Lead your customers to the purchase actively!
Whether it is a smartphone, tablet or PC
The customer does not need a Plug-In or download
Usable with all operating systems and browsers
With Realperson® screen sharing, the agent can share his screen with the customer. Screen sharing is available in combination with live chat or even stand alone as a supplement to a telephone consultation.
Thanks to state-of-the-art technology, neither downloads nor installations on the customer side are necessary, the module is compatible with all modern browsers!
Connect in just three steps
Communication by telephone,
live chat or messenger
Enter of Screensharing ID
Start of Screen sharing session
Multi device sharing
What if the customer is on the smartphone while the screen sharing agent is using the desktop? No problem, because the Realperson® screen sharing is multi-device capable.
“Let me show you!” – Sometimes an explanation just needs visual support.
This can be done quickly and easily by screen sharing – even without previous live chat.
100% web-based, no download necessary
Compatible with all operating systems
Embedding of media (video, pictures, etc.) possible
Without download on customer side