Realperson® Screen Sharing
Actively guide your customers to a purchase!
Smartphone, tablet or PC – it doesn’t matter
No customer plugins or downloads needed
Works with all browsers and operating systems
With Realperson® Screensharing, agents can share their screens with customers. Screensharing is available in combination with live chat or even on a standalone basis to complement telephone support.
State-of-the-art technology means no downloading or installation is needed on the customer side, and the module is compatible with all modern browsers!
Connect in just three steps
Communication by telephone, live chat or messenger
Screensharing ID entered
Screensharing session started
What if thec ustomer is on a smartphone while the agent is using a desktop to share their screen? No problem! Realperson® Screen sharing has multi-device capability.
“Let me show you!” – sometimes an explanation just needs a visual aid.
Screen sharing lets you provide this quickly and easily, even without a live chat first.
100% web-based, no download necessary
Compatible with all operating systems
Embedding of media (video, pictures, etc.) possible
Without download on customer side