Realperson® Co-Browsing

Synchronisation of mouse and click events between customer and agent.

No download necessary

Seamless user experience and compatible with all modern browsers

Secured connection

No access from third parties to computers of customers / agents possible

Privacy

Protective data can be anonymised for the agent

Use-Cases

Support in the booking route

The customer has problems with the configuration of an order

Complicated forms

The customer can be guided through a complex form

Help with navigation

The customer is looking for a specific product, but can not find it himself in the navigation


Security and privacy in focus