Extending the functionality of Realperson® Chat Suite
Companies use individually adjustable extensions in the form of Realperson® modules to provide their customers with a unique user experience via live chat.
Our modules provide digital customer communication with multi-channel capabilities. All chats are received on one platform, Realperson® Chat Suite – the customisable operating system for digital customer communication.
Chatbot Operating System
Integrate and control chatbots
Guide customers through complex online processes in a shared session
Agents assist customers by sharing their screen
Manage and answer messenger requests on one platform
WhatsApp for Business
Privacy-compliant integration in the communication mix
Apple Business Chat
Seamless and native communication channel for Apple users
Download-free web-based video chat (WebRTC technology)
More successful PPC campaigns through conversational advertising
This is just a selection of our most successful modules. Please don’t hesitate to get in touch so that we can schedule a live demo with you and discuss which modules fit your use case.