Social Login

Increase the effectiveness of live chat with Realperson® Chat Suite Social Login

Lead qualification

Social Login uniquely identifies users, allowing leads to be qualified

Traceable Customer Journey

Social Login allows the customer journey to be traced across devices and channels

User Experience

Improved and native UX through a simple one-click login

Increasing the effectiveness of live chat with social login

There are various ways to further increase the effectiveness of live chat, e.g. smart reporting and analysis of chat activities.

But additional modules such as Social Login can also maximise the efficiency and ROI of your chat project.

Day 1:
Chat started via tablet

24h later:
Continuation via smartphone

One week later
Order via PC

Social Media Login

Enhanced and cross-device tracking.

Social logins allow tracking across different devices – and can even record transactions in the order process.

Demographic and personal data from social profiles can be used for targeting and personalisation in shops.