Chat agent product recommendations added to the customer’s shopping cart from a chat with a simple click
One click solution
Customers can add products to their shopping cart with just a single click
Advice and transaction in a user-friendly combination
Clinch purchase decisions in chats
The combination of display, dialogue and transaction has long been successful offline. A customer sees an interesting product in store. A sales consultant notices, starting a conversation to provide advice and discuss configuration. Once the customer has decided on a product, the sales person initiates the transaction – for example by having the product taken to the counter while the customer continues to browse.
Translated to an online shop, Realperson® Add2Cart can remove the barriers between conversation and transaction. Customers achieve their desired result more quickly and shop operators use customer communication effectively to boost sales revenue.
Increased conversion rate
Higher shopping cart value