Chat agent product recommendations added to the customer’s shopping cart from a chat with a simple click

One click solution

Customers can add products to their shopping cart with just a single click

Conversational Commerce

Advice and transaction in a user-friendly combination

Clinch purchase decisions in chats

The combination of display, dialogue and transaction has long been successful offline. A customer sees an interesting product in store. A sales consultant notices, starting a conversation to provide advice and discuss configuration. Once the customer has decided on a product, the sales person initiates the transaction – for example by having the product taken to the counter while the customer continues to browse.

Translated to an online shop, Realperson® Add2Cart can remove the barriers between conversation and transaction. Customers achieve their desired result more quickly and shop operators use customer communication effectively to boost sales revenue.