Product recommendations of the chat agent simply by clicking on the chat dialogue to add to the cart
One click solution
With just one click, the customer can add the product to their cart
User-friendly connection of customer guidance, support and transaction
Complete purchase decisions in dialogue
The combination of display, dialogue and transaction has offline been successful for a long time. The customer sees an interesting product in the store, a consultant becomes aware of it and begins a sales and configuration discussion. Once the customer has decided on a product, the seller initiates the transaction by, for example, having the product brought to the checkout while the customer continues to shop.
Transferred to the online shop, Realperson® Add2Cart removes the barrier between conversation and transaction. The customer gets faster to the desired result and shop owners use their customer communication effectively to increase sales.
Increase of conversion rate
Reduction of returns
Increase of shopping cart value