Add2Cart
Chat agent product recommendations added to the customer’s shopping cart from a chat with a simple click
One click solution
Customers can add products to their shopping cart with just a single click
Conversational Commerce
Advice and transaction in a user-friendly combination
Clinch purchase decisions in chats
The combination of display, dialogue and transaction has long been successful offline. A customer sees an interesting product in store. A sales consultant notices, starting a conversation to provide advice and discuss configuration. Once the customer has decided on a product, the sales person initiates the transaction – for example by having the product taken to the counter while the customer continues to browse.
Translated to an online shop, Realperson® Add2Cart can remove the barriers between conversation and transaction. Customers achieve their desired result more quickly and shop operators use customer communication effectively to boost sales revenue.
Benefits
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Increased conversion rate
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Fewer returns
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Higher shopping cart value
