Job description Key Account Manager

Key Account Manager (m/w)


Are you a strong communicator with a feel for what customers want and a determination to do all you can to make that happen? Do you enjoy responsibility and keep your eye on the commercial aspects of customer relationships? Then this is the job for you. As the European market leader for professional sales and service chats with our Realperson Chat Suite, we want you to be our ears and voice at top companies in the e-commerce, travel, telecommunications and energy supply sectors.

Your duties

Taking care of our existing customers
Expanding customer relationships (up-selling and cross-selling)
Setting up optimise-it products and services for new customers
Project management

Your skills

A university degree or completed vocational qualification
Ideally experience as an account manager in an online agency or IT firm
Excellent MS Office skills (particularly Excel)
Business-minded thinking and behaviour
An ability to communicate and work in a team
An eagerness to be successful as well as knowing what you want

We offer

A highly responsible role with the European market leader for professional sales and service chats
A comprehensive induction by a helpful, dynamic team
An open corporate culture with a flat organisational structure and short decision-making chains
An exceptionally team-focussed working environment in pleasant, modern surroundings
Regular team events
Please send your application (detailing relevant skills and experience) by email to the following address: