Glossary

Buzzworrd-Bingo – no more!
Here we collected all important words and phrases around live chat and digital customer communication

No more
buzzword bingo!

Important
live chat and digital customer communication terms are all explained here

We have
gathered together definitions of words and phrases relating to digital customer
communication and live chat for you. This list is updated on a regular basis.

If you have
any queries about terminology, or new suggestions, please get in touch!