optimise-it launches new website
We are pleased to announce that our new website is now online! With the tagline “take your customer communication to a new level”, it offers…Read more
With Heart and mind – asambeauty is using the Realperson® Chat Suite by optimise-it
Cosmetics firm asambeauty, known for its first-class care and beauty products, has been using Realperson® Chat Suite since early November. In this way the family-owned…Read more
optimise-it integrates Apple Business Chat
We are one of the first vendors in Germany to offer our customers the option of integrating Apple Business Chat into our Realperson® Chat Suite…Read more
T’n’T – the dynamite combination for tomorrow’s dialogue marketing
How and why to cleverly combine talent & technology todayRead more
Realperson® 9.0 – the system’s next generation is ready to go
Equipped with many new features and innovations, the performance of Realperson® Chat Suite has been significantly enhanced, consolidating its leading position as a technically flexible…Read more
optimise-it strengthens the Ströer Dialog Group product portfolio with immediate effect
The Ströer Dialog Group, part of multi-channel media company Ströer, has expanded its dialogue marketing portfolio to include one of the most flexible chat solutions…Read more
optimise-it at dmexco 2018!
On 12 and 13 September 2018, dmexco took place in Cologne. With over 40,000 visitors this is one of the top trade shows in the…Read more
WhatsApp releases official business API
The new official WhatsApp Business API interface for large enterprises is now available, having been released on 1 August. WhatsApp and Facebook are now finally…Read more
Digital communication with your customers in light of the EU GDPR
Is it the calm before the storm – or a storm in a teacup? Everyone in the field of digital customer communication – and we…Read more
Screen sharing – The first multi-device solution on the market
Despite all efforts to make online processes as user-friendly as possible, dropout rates are far too high. The ultimate aid for guiding a website visitor…Read more
Conversational Commerce – Customer Communication 2017
What are the most important online touchpoints for your business? And how do you communicate with your customers there? Considerably more than half of all…Read more
Facebook Marketplace – Online sales and customer service on facebook
The last few months have seen industry magazines and experts raising high expectations of a new Facebook product, and now “Facebook Marketplaces” has just been…Read more