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  • optimise-it launches new website

    We are pleased to announce that our new website is now online! With the tagline “take your customer communication to a new level”, it offers…

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  • With Heart and mind – asambeauty is using the Realperson® Chat Suite by optimise-it

    Cosmetics firm asambeauty, known for its first-class care and beauty products, has been using Realperson® Chat Suite since early November. In this way the family-owned…

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  • optimise-it integrates Apple Business Chat

    We are one of the first vendors in Germany to offer our customers the option of integrating Apple Business Chat into our Realperson® Chat Suite…

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  • T’n’T – the dynamite combination for tomorrow’s dialogue marketing

    How and why to cleverly combine talent & technology today

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  • Realperson® 9.0 – the system’s next generation is ready to go

    Equipped with many new features and innovations, the performance of Realperson® Chat Suite has been significantly enhanced, consolidating its leading position as a technically flexible…

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  • optimise-it strengthens the Ströer Dialog Group product portfolio with immediate effect

    The Ströer Dialog Group, part of multi-channel media company Ströer, has expanded its dialogue marketing portfolio to include one of the most flexible chat solutions…

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  • optimise-it at dmexco 2018!

    On 12 and 13 September 2018, dmexco took place in Cologne. With over 40,000 visitors this is one of the top trade shows in the…

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  • WhatsApp releases official business API

    The new official WhatsApp Business API interface for large enterprises is now available, having been released on 1 August. WhatsApp and Facebook are now finally…

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  • Digital communication with your customers in light of the EU GDPR

    Is it the calm before the storm – or a storm in a teacup? Everyone in the field of digital customer communication – and we…

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  • Screen sharing – The first multi-device solution on the market

    Despite all efforts to make online processes as user-friendly as possible, dropout rates are far too high. The ultimate aid for guiding a website visitor…

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  • Conversational Commerce – Customer Communication 2017

    What are the most important online touchpoints for your business? And how do you communicate with your customers there? Considerably more than half of all…

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  • Facebook Marketplace – Online sales and customer service on facebook

    The last few months have seen industry magazines and experts raising high expectations of a new Facebook product, and now “Facebook Marketplaces” has just been…

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