optimise-it – Your Live Chat Solution

Take your customer communication to a new level

  • Conversion rate
  • Higher
    Customer satisfaction
  • Reduced cost and
    increased efficiency

Realperson® Chat Suite is the innovative and flexible operating system for digital customer communication.


A chat solution should in many ways adapt to the needs of the company and the realities of the use case. Flexible features make live chat a successful tool in customer communication. The Realperson® Chat Suite has a number of flexibly configurable native features.

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Even the best solution can’t deliver its full potential without the right application. Sharing knowledge through advice, operational support and training is therefore essential for maximum success. optimise-it provides tailored services to optimise your customer communication through Realperson® Chat Suite.

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New technologies are leading to increasingly diverse communication and more demanding customers. Ensure long-term success by integrating our live chat and communication solution into your internal systems or connecting additional communication channels. With Realperson® Chat Suite’s optional modules, you get flexibility and sustainability.

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About optimise-it

optimise-it is one of Europe’s leading providers of live chat and messaging services. At the heart of the Hamburg-based chat expert’s digital communication concepts are SaaS products that span both sales and service, plus tailored industry solutions for video chat, co-browsing, screensharing, mobile messaging and chatbot integrations.

Its chat services are used by industry leaderssuch as AIDA Cruises, Eurowings, BASF, s.Oliver, VERIVOX and eprimo.