How do companies use Facebook Messenger?

How do companies use Facebook Messenger?

optimise-it GmbH offers companies an opportunity to integrate the wide-reaching communication channel Facebook Messenger into their own customer service.
Here you can see an overview of companies that are already using Facebook Messenger successfully.

Facebook Messenger service of

KLM Airlines

KLM Royal Dutch Airlines is the first airline company to work with the Facebook Messenger service. Customers’ flight information such as booking confirmations, check-in reminders and flight news is displayed here for them to view, and they also have the ability to ask questions.

Facebook Messenger service of

voyages-sncf.com

The french travel firm voyages-sncf.com uses the Facebook Messenger service to send its customers their travel information and as a way to receive requests and other travel-related bookings.

Facebook Messenger service of

Switch by AXA

Switch, AXA France’s digital offering for young people, now works with Facebook. Customers up to the age of 30 can use Facebook Messenger to ask questions about any products, services or information, as well as to request documents.

Facebook Messenger service of

Taxi.eu

After introducing “WhatsApp Taxi”, the Taxi Deutschland association has now launched Taxi Messenger in cooperation with Taxi.eu.
Users can request a taxi quickly and easily by sending their location and entering their mobile number.

Facebook Messenger service of

Expedia

Travel booking portal Expedia has launched its Facebook service. Optimised for hotel bookings, the chat bot responds to keywords such as destination, date, star rating etc. and looks for suitable results.

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