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Live chat solutions by optimise-it – what sets us apart?

Sophisticated solutions

Realperson Chat Suite is one of the most flexible chat solutions on the European market. The chat software from optimise-it has interfaces to all major services, databases and communication channels.

Intelligent extensions

Take advantage of our extensions’ capabilities and offer your customers communication channels via mobile chat, WhatsApp, Facebook Messenger etc.

Years of experience

optimise-it GmbH has been developing custom chat software for websites since 2002. Enjoy the benefits of our chat solutions and experience from a wide variety of chat projects over the last 14 years, German support, our innovative products and our in-house chat lab.

Leading businesses put their trust in us

Realperson Chat Suite is used successfully by companies in a wide range of industries. Our chat services are frequently found in the telecommunications, energy, online retail, insurance and finance segments.

About optimise-it GmbH

optimise-it GmbH has spent more than 15 years developing highly dynamic enterprise-level chat and messaging platforms and released the first professional WhatsApp solution on the European market. The innovative WhatsApp service allows companies to implement efficient customer communication as part of their contact centre processes. The Hamburg firm’s chat services are used by leading industry giants such as AIDA Cruises, ERGO Direkt Versicherungen, BASF, innogy, VERIVOX and Schweizerische Bundesbahnen (SBB).